FAQs - Frequently Asked Questions

Travel Agent Campus FAQs

Why should I become a travel agent/advisor?

Becoming a travel agent can be a wonderful pursuit for individuals who love discovering new places and cultures. If you enjoy exploring, planning, traveling, and working with people, a career in the travel industry may be the perfect fit! A job as a travel agent can offer plenty of flexibility, including making your own schedule and working from home. Speaking of home, you can learn the skills you need right in your living room by becoming a travel agent online. If you’re looking for a new, rewarding career, keep reading to learn more about how Travel Agent Campus can help you become a travel agent!

What is a travel agent/advisor, and what do they do?

Travel agents are individuals who have completed specialized training that prepares them to plan, book, and manage travel experiences for other people.

Is a travel agent the same role as a travel advisor, travel planner, travel counselor, and a travel consultant?

Yes, they are all the same. The American Society of Travel Advisors (ASTA) announced in 2019 that the industry should use the title "Travel Advisor" moving forward, though “travel agent” is still popular and widely used.

How does Travel Agent Campus help me become a travel agent?

We are the training portion of the travel industry. You will need professional travel industry training and certification to get started. Most travel agencies or companies will not work with you unless you have been professionally trained and certified. You will need the proper accreditation and credentials from ARC, IATA, and CLIA in order to sell travel. Travel Agent Campus will set you up with a host/support travel agency through which you may conduct your travel business. Our host travel agency, Travel Planners International (TPI), has the accreditation and credentials you will need. TPI has been in business for more than 30 years and was voted the number-one host agency by ASTA.

What is the process of becoming a travel agent from beginning to end?

We help you every step of the way to become a travel agent/advisor. If you are new to the industry, this is how it works:

  • Decide on the course or certification you want to take
  • Purchase your training course/certification
  • Receive registration login email to take the training with Travel Agent Campus
  • Begin learning from home through self-paced, blended learning using online resources and physical textbooks
  • Complete your training in an average of 3-10 days (instructors are available 24/7 if you need them)
  • Receive your travel agent/advisor certification by email
  • Join the TPI host travel
  • Pay your set-up and monthly subscription fees (from $20 per month for support and 24/7 agent portal)
  • Receive official certification: “YOUR NAME HERE - An Independent
  • Certified Travel Agent/Advisor of TPI”
  • Allow 24 hours for processing, then your home-based travel agency is open for business
  • Sell travel and earn commissions using your travel agent web portal*
  • Work when you want and make as much money as you want
  • Enjoy your exclusive travel benefits and discounts, and your new career!

Call, email, or live chat us with any questions. We are here to support you.

Do you work with experienced travel agents?

Yes! If you are an experienced travel agent, call 888-376-9861 for resources.

How long does it take to complete the travel agent training/certification?

Most individuals finish their training within 3 to 10 days. There are courses that can be finished in 3 to 5 days. Certifications can be completed within 7 to 10 days. You have up to 90 days after enrollment to complete your entire training, if needed.

Why choose a certification over taking the basic travel agent/advisor course?

If you are expanding your travel knowledge as a hobby and want to book travel for just family and friends, then taking the basic travel agent/advisor course is fine. However, if you want to become a professional travel agent or luxury travel advisor who can sell to the public, then it is highly advisable to obtain one or more of the certifications we offer. The certifications provide more in-depth training and credentials that help you earn credibility in the industry and with clients. You will receive professional designations that you can put on your business cards and email footer. Certification is crucial if you want to start your own full-fledged travel agency. It is documented in the industry that certified travel professionals earn more income and receive greater client trust.

Which course or certification should I take?

Choosing your course or certification type is a personal choice that depends on your preferences, interests, and career goals. Click on each course or certification below to learn more!

Are the textbook(s) included, and are they paperback or electronic?

Textbook(s) are required and must be purchased separately ($99 to $198) and shipped from us directly. Textbook(s) are paperback.

How is the training delivered to me?

You complete self-paced, blended training with online resources and physical textbooks. If you are on a payment plan, textbooks are sent on an as-need basis.

How difficult is the training?

The course is based on a 10th-grade education (high school).

Will these courses/certifications give me the credentials to get a job with a host travel agency or traditional travel agency?

Yes. Our curriculum is based on the travel industry standard, and we have been providing training courses and certifications for more than 30 years. Our graduates are working all over the world.

How do I enroll in and purchase a training course/certification?

Go to Course & Certifications, then follow the prompts to purchase your course/certification.

How much does it cost for the recommended TAC™ - TRAVEL ADVISOR CERTIFICATION?

One-Time Payment: Pay in full for only $595 (plus books and shipping) to save more than $100 (compared to the payment plan)

OR

6-Month Payment Plan: Complete a first payment of $204.83 (includes textbooks and shipping) and five additional monthly payments of $105.83 thereafter.

PLEASE NOTE: Less expensive courses and more advanced certifications are available.

What information is required to enroll?

To enroll, the system will ask for your full name, email address, billing address, mailing address, phone number, payment information, and which training you desire.

What information will I receive once I enroll?

You will receive an email from us including your paid invoice with a downloadable welcome email for access to our learning management system (Adobe Captivate Prime), where you will find your login credentials and training information. Your textbooks will be mailed based upon your selection at checkout.

Is your payment website secure?

Yes, our payment website is HTTPS encrypted.

Can I pay by check or e-Check?

Yes, we have an eCheck option at check out. Please keep in mind that eChecks can take 7 to 10 business days to process before we send your welcome email and textbooks. If you purchase two-day shipping, expect to receive your textbooks in 9 to 12 business days.

How will the charge appear on my credit card statement?

The charge will show "Travel Agent" or “Travel Campus”.

Do you offer payment plans?

Yes. In-house, no credit check, 6-month plans are available. We also accept PayPal Credit with 6 months same-as-cash.

In order to take advantage of the payment plans, you need to have a credit card (e-checks are not accepted). Choose your training below and you will be automatically set up on an in-house 6-month payment plan. The great news is these payment plans are In-House and there is no credit check and everyone is approved. If you decide to pay off early there is no penalty. Your first payment will consist of the training portion depending on the training you choose and your first payment will include your required book(s) for $99 (regular price is $198 but on sale now for $99 plus shipping). Your paperback textbook(s) will be mailed to you via USPS Priority Mail.  You will then have five remaining monthly payments thereafter (plus shipping if any remaining book(s) are required. If applicable, any remaining book(s) are requested by the student on an as-need basis). If you need assistance with your payment plan you can contact us by email at administrator@travelagentcampus.com, or call us at 1-888-376-9861, or you can go into your account on this website and manage your account directly. This website will automatically set up an account for you upon check out. You will receive your certificate of completion as soon as you are paid in full.

If I elect a payment plan, can I pay it off early?

Yes, and with no penalty. Please see payment options above.

If I elect a payment plan, when will I get my certificate of completion?

You will receive your certificate of completion as soon as you are paid in full. You do have the option to pay off your balance early without penalty.

Do you offer a 3-day free trial?

Yes. In order to take advantage of the 3-day trial, you need to have a credit card (e-checks are not accepted). These are the actual training programs. So, whatever progress you make will be kept secure for you. If you decide to continue your training beyond the 3 days, paperback textbook(s) will be mailed to you via USPS Priority Mail on the 4th day. If you are not completely satisfied with your training within the 3 days you can simply cancel by emailing us at administrator@travelagentcampus.com, or call us at 1-888-376-9861, or you can go into your account on this website and manage the cancellation directly. This website will automatically set up an account for you upon check out. If you don’t cancel, your credit card will be charged for the full amount of the training you chose, and for the book(s) $99 (regular price is $198 but on sale now for $99 plus shipping).

Do you sell my personal information to third parties?

No, we never sell your personal information. Please visit our Privacy Policy to learn more.

How long should it take me to complete the training?

The training is self-paced, so your personal approach will determine how long you spend on the training (90 days max allowed). We have seen learners finish in two to three days for our most basic course, and 7 to 10 days for certifications.

Are textbooks or the training available in languages other than English?

No, not currently. Our staff members speak many languages and can offer limited assistance if you choose to complete the course as a non-native English speaker.

Are quizzes/tests/exams required?

Yes, they are required to ensure your competency with the material. Passing a quiz is required to move onto other quizzes or chapters.

Are all of the tests online?

Yes. All individual chapter quizzes and final exams are online.

What determines passing grades?

80% or greater indicates competency in the subject matter.

Can I retake chapter quizzes?

Yes, you may retake quizzes as many times as needed. The questions will be different for each retake.

How many tests do I have to take?

There is typically one test per module/chapter quiz, and one final exam for each textbook.

What is on the final exam?

There are questions taken at random from the individual chapter quizzes.

Can I retake the final exam?

Yes, as many times as needed. The questions will be different for each retake.

If I am not satisfied with the training course, can I get a refund?

Yes, the terms and conditions state that you are eligible for a refund, minus the retail cost of the textbooks and shipping, as long as you provide Travel Agent Campus with a cancellation notice within three days of purchase/registration/enrollment.

Do I receive a certificate of completion for taking the travel training?

Yes. However, keep in mind that the training program fulfills basic entry requirements for host and retail travel agencies. Individual agencies may require that you complete additional training.

Does this training guarantee me a job or success within the travel industry or in operating my own home-based travel agency?

Unfortunately, we cannot guarantee success. However, the training will better prepare you for the challenges involved in starting your career and operating a home-based travel agency.

If I pay in full, do I get a discount?

Yes. Compared to our payment plans, you will save an additional $100.

What if I don't have any experience in the travel industry?

There is no experience required to become a travel agent online with Travel Agent Campus.

I am an experienced travel agent. Do you have resources for me?

Yes! Call 888-376-9861

Can I complete travel agent training solely for discounts on my own travel?

Yes, you can do as little as you want or as much as you want.

Can I complete travel agent training to book travel for just my family and friends?

Yes, we encourage you to help out your family and friends. You can do as little as you want or as much as you want. Please note that some trainings will allow you to only book for friends and family.

How much traveling am I allowed to do?

You can book unlimited flights, vacations, cruises,and trips to wherever you desire.

What is the average travel booking rate, and how much do I make?

The average sale of a travel booking for a family of four is $3800. The average commission on that booking is 16%. That's $608.00 in commission, and you get up to 90% of the $608.00. That's a whopping $547.20 for you!

If I do a group booking, can I go on the cruise/tour for free?

Yes, but your group has to be large enough. You may need to book at least 6 to 10 individual accommodations (cabins, rooms, etc.).

How much money do travel agents make?

We have agents who make anywhere from $0 to $100,000 and more. Keep in mind that some agents are doing this as a hobby or for the travel benefits alone — that's where the "$0" comes in to play. Some agents are very serious and dedicated to maximizing their income. Those are the agents making $100,000 and above.

Don't forget to add in the travel benefits! Those travel benefits are worth a lot of money that is not calculated in the total wages. According to a BLS report released in 2018, percentile wage estimates for this occupation are: 10% at $22,370; 25% at $28,730; 50% at $38,700; 75% at $51,950; 90% at $66,080.

How do I get paid/compensated?

Home-based travel agents work on commissions. You will be paid twice per month by the host/support travel agency using direct deposit or by paper check.

Can I do everything for training on my laptop or tablet?

Yes, but the training is best viewed on a desktop.

How do I get started or signup?

You can begin your training by selecting the course or certification that most interests you.

Is there someone I can talk to if I have questions about becoming a travel agent or if I need assistance during my training?

Yes. We are always available 24/7 via live chat and email, or by phone at 1-888-376-9861.

Travel Planners International Host/Support Travel Agency (TPI) FAQ

What does the TPI host/support travel agency do?

TPI is our host travel agency. We have been working with them for more than 30 years assisting our trained agents to become successful travel experts throughout the United States. Currently, we are over 4000+ agents strong, and you can be one of them.

The travel professionals at TPI are experts in training and supporting travel agents who are either new to the industry or experienced, independent travel agents. TPI provides agents ongoing educational opportunities, marketing, advertising, lead generation, negotiation power, time-saving software, and an interactive travel website to promote your travel business. With their extensive knowledge and experience of the travel industry, they are able to provide their agents the absolute best tools to succeed. Their experienced staff are passionate about assisting fellow travel agents in any way to help them become specialized professionals in their field.

What are the benefits of joining TPI?

After completing your travel agent course(s) with Travel Agent Campus, you will get 24/7 access to our exclusive TPI agent portal with everything a travel agent needs for booking with airlines, cruises, hotels, resorts, tour operators, and vacation providers.* You’ll also enjoy:

  • Travel discounts and benefits
  • A hefty 70% commission on your travel reservations, with the possibility of making 80-90% commission with more experience.
  • Ongoing educational opportunities from TPI and industry suppliers onsite and via live stream
  • Mentoring and coaching from dedicated travel professionals
  • How-to training videos
  • Marketing and social media tools and support via your website and from TPI staff
  • Advertising in the form of email blasts, direct mail, and social media posts
  • Consumer Connect listing to help potential clients find you
  • Access to the TPI agent-only Facebook discussion group
  • Pay-per-lead access at a reduced price
  • Negotiation power and higher commissions with Ensemble Travel Group
  • Back-office accounting software to keep track of your clients and commissions
  • Errors & Omissions Insurance
  • Website packages with an integrated booking engine available
  • 24/7 help desk for you and your clients

*membership and sign-up fees apply

How much does it cost to get started with TPI?

Full access for travel agents begins at $20 per month. Please visit Travel Planners International for complete details. Other fees may apply.

What do I get for the monthly fee of $20, $30 and $40?

  • For $20, you get 70% of the commission received from your travel sales
  • For $30, you get 80% of the commission received from your travel sales
  • For $40, you get 90% of the commission received from your travel sales

Every monthly subscription includes the benefits listed above in the section titled “What are the benefits of joining TPI?”

Are the monthly membership fees with the host/support travel agency included in the training cost?

No. TPI and Travel Agent Campus are separate companies.

How will I make travel reservations for my clients?

You will get 24/7 access to the exclusive TPI agent portal for access to all of the booking tools you need right on your desktop, laptop, tablet, or smartphone.

Will the consumer-facing website I receive allow for consumers to book travel on their own?

Yes, your website will include this feature (called a “booking engine”). Most website packages come with the ability to add different types of booking engines (air, car, hotel, cruise, all-inclusives, etc.).

Can I become a travel agent on my own without a host agency like TPI?

Yes, but it is important to decide if this is the best option for you. If you pursue a travel agent career on your own, you will have the follow responsibilities, and likely more:

  • To get your own agency started, it will cost at least $25,000 plus $3,500 annually
  • You will receive no support from a professional agency or other agents
  • You will have to set up contracts with all suppliers
  • You will have to pay for your own registrations in the states that require it
  • You will have to have your own Errors & Omissions insurance
  • You will have to have your own liability insurance and a bond
  • You will have to wait two years to be able to ticket for airlines
  • You will have to start out with the lowest commissions with suppliers (most will start you at 5%, whereas we have negotiated up to 20% with certain suppliers)
  • You will have to manage your own marketing and advertising from scratch

Are their long term contracts with TPI?

No. We only ask that you give a proper 30-day notice if you decide to end your membership.

Are there any quotas I need to fulfill?

No. You can work as little or as much as your want.

How much commission can I earn on each booking I make?

Typical commission ranges from 70-90%.

How long has TPI been in business?

We have been in business for more than 30 years.

What is my relationship with TPI?

With TPI, you are your own boss — an independent travel agent who sets their own schedule and runs their own business. You utilize us for support services and for access to the travel reservation systems.

Does TPI help me get trained?

Yes, we can train you after your initial training with Travel Agent Campus. They will teach you everything you need to know to get started. After you are trained, we offer ongoing training, most of which is free.

Does TPI help me with the latest marketing and advertising methods?

Yes. We have many tools to help you market and advertise your travel agency.

Does TPI help me with client leads?

Yes. We have many programs that are available to you. You can also take advantage of free and pay-per-lead programs.

How will potential clients find me once I'm set up with the host travel agency?

First, you will be placed on the travel agent directory (Consumer Connect) on the host's many websites. You will be found through the host's social media presence. If you choose to utilize the optional consumer-facing website, then you will be found through organic internet searches on Google, Yahoo, Bing, and others. You will also be found through advertising in the form of email blasts, direct mail, and social media posts.

Does TPI help me with client management?

Yes. We have software and apps to help you manage your business.

Does TPI offer member support if I have questions?

Yes! We are just a chat, email, or phone call away. You will also receive dedicated support from our team for your first year with us.

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