CERTIFICATION RENEWAL & CEU TRAINING

CERTIFICATION RENEWAL & CEUs

In order to remain a certified travel agent (TAC) with Travel Agent Campus, you must renew your certification before the 1-year expiration date by completing and abiding by the following:

1. Paying a $25 re-certification fee to Travel Agent Campus. If not paid before expiration, a $50 additional fee is required.

2. Consistently abiding by travel industry ethics standards determined by ASTA’s Code Of Ethics.

3. Being in good standing with the travel industry (For example, host agencies, supplies, airlines, cruise lines, hotels, car rentals, and resorts).

4. Provide an attestation of ethics/standing to Travel Agent Campus. By email to administrator@travelagentcampus.com or via facsimile at 1-888-376-9861.

5. Have earned a minimum of 10 continuing education units (CEUs) per year to maintain their certification. A minimum of 10 CEU's must be earned in the first year before the 6-month provisional status expires.

The CEU requirement is an effective way to master new skills, attain product knowledge, remain current on industry trends, and continue developing your professional travel role. Contact us via email (administrator@travelagentcampus.com) to verify acceptability for continuing education units (CEUs). CEUs from ASTA, CLIA, and The Travel Institute are universally acceptable by Travel Agent Campus.

 

Here is the link to register for the exam (TACt):

TACt-Travel Advisor Competency Test Info & Registration

 

Here is the link to pay your recertification $25 or $75 fee:

Make A Payment

 

You will also need to submit your 10 CEU’s by email to administrator@travelagentcampus.com . This can be any training you have done with your host travel agency, suppliers, destinations, travel schools (Travel Agent Academy, Travel Agent University), and associations (ASTA, CLIA, IATA).

You will also need to sign and date the attestation of ethics/standing form (It will be sent to you under separate cover).

Travel Agent Campus / American Society of Travel Advisors (ASTA) Code of Ethics Attestation

Travel Agent Campus & Travel Planners International are members of ASTA. You agree to the following because you certified through us and/or are selling travel through us.

Code Of Ethics / Attestation

Travelers depend on travel agencies and others affiliated with ASTA to guide them honestly and competently. Therefore, all ASTA members pledge to conduct their business activities in a manner that promotes the ideal of integrity in travel and, as an express condition of membership in the association, to act in accordance with all applicable provisions of the ASTA Code of Ethics, as follows:

1. Accuracy. ASTA members will be factual and accurate when providing information about their services and the services of any firm they represent. They will not use deceptive practices.

2. Disclosure. ASTA members will provide in writing, upon written request, complete details about the cost, restrictions, and other terms and conditions, of any travel service sold, including cancellation and service fee policies. Full details of the time, place, duration, and nature of any sales or promotional presentation the consumer will be required to attend in connection with his/her travel arrangements shall be disclosed in writing before any payment is accepted.

3. Responsiveness. ASTA members will promptly respond substantively to their clients' complaints.

4. Refunds. ASTA members will remit any undisputed funds under their control within the specified time limit. Reasons for any unavoidable delay in providing funds will be given to the claimant promptly. Any cancellation penalties or similar fees to be withheld from a refund shall be reasonable in light of all relevant circumstances.

5. Cooperation. ASTA members will cooperate with any inquiry conducted by ASTA to resolve any dispute involving consumers.

6. Confidentiality. ASTA members will treat every client transaction confidentially and not disclose any information without permission of the client, unless required by law.

7. Affiliation. ASTA members will not falsely represent a person's affiliation with their firm.

8. Conflict of Interest. ASTA members will not allow any preferred relationship with a supplier to interfere with the interests of their clients.

9. Compliance. Individual ASTA members and the official representatives of corporate members shall not have been convicted of a violation of any federal, state and local laws and regulations affecting consumers. Pleas of nolo contendere, consent judgments, judicial or administrative decrees, or orders, and assurances of voluntary compliance and similar agreements with federal or state authorities shall be deemed convictions for purposes of these provisions.

10. Notice. ASTA members operating tours will promptly advise the advisor or client who reserved the space of any change in itinerary, services, features or price.

11. Delivery. ASTA members operating tours will provide all components as stated in their brochure or written confirmation, or provide alternate services of equal or greater value, or provide appropriate compensation.

12. Credentials. An ASTA member shall not, in exchange for money or otherwise, provide travel advisor credentials to any person as to whom there is no reasonable expectation that the person will engage in a bona fide effort to sell or manage the sale of travel services to the general public on behalf of the member through the period of validity of such credentials. This principle applies to the ASTA member and all affiliated or commonly controlled enterprises.

Complaints arising under this Code should be filed in writing with the ASTA Consumer Affairs Department. Failure to adhere to this Code may subject a member to disciplinary action, as set forth in ASTA's Bylaws.

Attestation Of Ethics And Standing - Sign Below

I agree to the above Ethics and Standing statements and will abide by them.

Full Name: ________________________________

Signature: ________________________________

Date: __________________________________

 

For your reference, here is a direct link to the ASTA’s Code of Ethics page:

https://www.asta.org/about-us/leadershipGovernance

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